What if I change my mind?
If a user changes their mind at a later date and no longer wants to accept cookies from our site, they can use the pop-up cookie banner to ‘Decline
cookies’. This means all cookies set by user interaction on this site will be removed with the exception of ‘cookieconsent_status’ which will then
notify our site that the user does not accept cookies.
Here is a list of known cookies used on our site and their purposes
NOTE: The information shown in this list is subject to change.
‘cookieconsent_status’
is stored after the user interacts with the cookie banner, it stores the information about the
preferences to use when accessing this site
‘_ga’ , ‘_gat’ , ‘_gid’
Cookies from google.com . Used to collect information about how the site is used by visitors. We use the information to help improve our
site. These cookies collect the information in an anonymous form, including things like the number of visitors to our site, where visitors
have come from and pages they visited. These cookies use a unique identifier for tracking purposes
‘_twitter_seas’ , ‘ct0’, ‘external_referer’ , ‘guest_id’ , ‘LANG’ , ‘personalization_id’
Cookies from Twitter.com .
For more information about cookies please visit www.allaboutcookies.org or www.aboutcookies.org .
How we protect you whilst using our website
Security is a major issue for anyone using the internet. You need to know that a website is legitimate and secure before you use it. To address these
issues, the TMSSS website uses HTTPS which is the protocol over which data is sent between your browser and our website. The S at the end stands
for secure and means all your communications between your browser and our website are encrypted.
Access to your information and keeping it up to date
TMS Support Solutions Ltd store and process your Data at its Headquarters located in the United Kingdom. You have the right to request a copy of
the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at
Marketing, TMS Support Solutions, Alpha Court Business Park, Swingbridge Road, Grantham, NG31 7XT. We want to make sure that your personal
information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. If any of the information changes,
for example if you change your email address or name, please email us, or write to us at TMS Support Solutions, Alpha Court Business Park,
Swingbridge Road, Grantham, NG31 7XT.
Your consent
By providing your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the
changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we
use it at all times. We will also email you should we make any changes so that you may consent to our use of your information in that way.
Continued use of the service will signify that you agree to any such changes.
Data Retention
Once you have given us permission to hold your data, we will only hold it for up to 12 months if there has been no contact between us in that time,
or you have notified us otherwise. Your information will be taken off the database and destroyed. You can unsubscribe from our contact list at any
time by sending an email to us with the word “unsubscribe” in the subject line.
Data Controller
TMS’s Data Protection Officer is the Commercial Director, who is the nominated officer registered with the Information Commissioner’s Office (ICO).
How to contact us
We welcome your views about our website and our privacy policy. If you have any queries or comments, please contact us by email, or write to us
at TMS Support Solutions, Alpha Court Business Park, Swingbridge Road, Grantham, NG31 7XT.
Changes to this notice
We keep our privacy notice under regular review and we will place any updates on our web site.
Privacy and Marketing Notice
TMS is committed to ensuring that your privacy is protected. This privacy
notice explains how we use any personal information we collect about you.
What information do we collect about you?
We collect information about you when you enquire about our services,
meet with our sales team, place an order or make an enquiry via our
website. We also collect information when you voluntarily complete
customer surveys or provide feedback. Website usage information is
collected using cookies.
How will we use the information about you?
We collect information about you such as your name, company, address,
email address and telephone number. We collect it to allow us to process
any orders you might make and also if you agree, to contact you with news
of our services, which we think might be of interest to you. We never share
your information for marketing purposes with third parties.
Marketing
From time to time, we would like to send you information about out services
by email, post, telephone or text message but we will not do so without your
consent. If you have consented to receive marketing, you may opt out at a
later date.
Cookies
A cookie is a small text file placed on your computer designed to collect
standard internet log information and visitor behaviour. This information is
used to track visitor use of the website and to compile statistical reports on
website activity. Other cookies aid user interaction with features on this site
such as Twitter feeds, callback form information, demos etc.
How cookies work on our site
The pop-up cookie banner gives the user complete control over whether
they accept or decline cookies for this site with no cookies being set or
delivered without the user’s consent.
The options are:
•
Not to interact with the cookie at all, but carry on viewing the
site regardless. This means NO cookies will be set, but as a
consequence some site functionality will be lost.
•
Choose to ‘Decline cookies’. This means just one cookie
‘cookieconsent_status’ will be stored which notifies our site that the
user does not accept cookies, but as a consequence some site
functionality will be lost.
•
Choose to ‘Allow cookies’. This means initially just one cookie
‘cookieconsent_status’ will be stored which notifies our site that the
user accepts cookies, further features of the site can then use
cookies to enable them to work correctly.
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